As details about a serious 2008 fire that destroyed hundreds of thousands of master recordings owned by Universal Music Group continue to emerge, the company's SVP of Recording Studios & Archive Management, Pat Kraus, today issued a memo to the staff that Variety has obtained. The memo follows in full:
Today, I'm writing to you at the request of Sir Lucian following his note about the 2008 fire at NBCUniversal Studios to update you about the steps we have taken to provide our artists with transparency and answers as quickly as possible.
Since last week, we have taken the below steps:
We've created a worldwide team of more than 30 people from UMG to work on this project;
This group features highly skilled professionals including archivists, recording engineers, producers, developers and musicologists that will handle everything from receiving, logging and tracking requests to archival research, data analysis, A&R administration and asset retrieval;
We're bolstering those efforts with more than 40 outside professionals from Iron Mountain (our media storage partner) to work solely with us;
This combined team of more than 70 professionals will be responsible for timely and open responses to artists about the status of musical assets under our care, as well as the extent to which certain assets were lost.
With this team in place and responding to requests as promptly as possible, I wanted to also remind you that, if an artist or their representative inquires about the status of archived assets, please immediately ask them contact me at [redacted].