PledgeMusic發布了一則更新

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  • 作者: 音樂地圖
  • PledgeMusic發布了一則更新

      201902/2509:32

    ◎PledgeMusic在上週五晚上發布了一則更新,但未能解決受到延遲付款影響的藝人的核心問題,以及在該平台上已暫停長達一週的眾籌活動。

    ◎據該公告稱,曾經經歷過一些問題的傳訊給粉絲的功能再次正常運行,已能夠下載粉絲數據。該更新也表示,聯繫陷入困境的眾籌的最佳方式是透過網站https://www.pledgemusic.com/site/help,這將確保查詢會鏈接到用戶在該網站上的帳戶,此管道之外的任何聯繫都不會被追蹤,因此問題需要更長的時間才能傳遞且較難解決。除了一系列的道歉之外,沒有任何關於逾期的款項何時會向藝人支付或者眾籌活動將會恢復的解釋。

    詳細全文:

    PledgeMusic issued an update late on Friday, but it failed to address the core issues for artists affected by late payments and a week long suspension of crowdfunding campaigns on the platform.

    Messaging to fans, which had been experiencing some problems, was again operational as is the ability to download of fan data, according to the announcement.

    The update also stated that the best way to contact the troubled crowdfunder is via https://www.pledgemusic.com/site/help: "This will ensure that your inquiry will be linked to your account on the site, logged and ticketed. Any communication outside of this channel will not be tracked and therefore issues will take longer to get to and be harder to resolve."

    Missing was any explanation of when overdue payments to artists would be made or crowdfunding campaigns would resume, if ever. Only the latest in a series of apologies was offered:

    "We are deeply sorry for what you are going through and are working around the clock to resolve any and all outstanding issues."

     

    Hypebot

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